Support and FAQ
SUPPORT AND FAQS
We hope that your experience with BucketCulture.com is as effortless as possible, however, we do acknowledge that questions may arise.
What is my tracking number?
Tracking will be available once items are out of production (2-6 business days after your order). Please do reach out if you haven’t received yours after 7 by contacting support.
Changes and Cancellations
If you need to makes changes to your order you will need to contact us within 24hrs of placing the order.
My Item Arrived Damaged
We do our best to produce our items with care and in detail. Despite this, our customers report that around 1 in 1000 products arrives damaged due to mail service mistreatment or may receive defected/faded products
If we still haven't managed to answer your question please feel free to contact us and we'll get back to within 24hrs :)