During our peak holiday sales season, due to higher demand please allow an additional 3-5 business days of processing & fulfillment to receive tracking updates.
If you do not receive your tracking number within 7-10 days, please reach out to our support email.
SHIPPING/ORDER PROCESSING INFO
Once items are purchased customers will receive an email verifying their purchase.
Once order is ready for shipment from our fulfillment center you will receive an email containing the tracking number for your order.
After order is placed, items usually take within 1-3 business days to process before ready for shipment.
Shipping from our fulfillment center typically takes 2-5 business days, varying on package destination.
Any issues with shipping or products contact us, or email our support team at support@bucketculture.com.
LOST OR STOLEN PACKAGES
If shipping protection is not purchased we are NOT liable to refund or replace order at no charge if USPS or our shipping provider provides verified delivery confirmation. However, if package is lost in transit by our shipping provide we will happily replace your order.
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